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Nottinghamshire other schemes
Patient Transport Services
The Non-Emergency Patient Transport Service (NEPTS) is for patients who:
- Need to travel to and from an appointment at a hospital or clinic
- Are discharged from hospital (and meet the eligibility criteria), or
- Need to transfer between centres, and because of their medical condition cannot make their own way.
Meeting the eligibility criteria for transport
The criteria that determine whether or not you are eligible for NEPTS have been set by the Department of Health and are based upon whether your medical condition prevents you from travelling by any other means.
All operators of patient transport are now required to apply these rules, so whilst you may have previously been able to use patient transport this may no longer be the case if you are not deemed eligible.
Making a booking
ERS Medical operate the non-emergency patient transport contract within Nottinghamshire.
You can find out more about Patient Transport, or how to make a booking, through your GP, Healthcare Provider or by calling ERS Medical on 0333 240 4999.
Further information can be found on the ERS Medical website.
Voluntary community cars
Managed by a mixture of volunteers and charities, community cars can help people to stay independent, participate in their communities and access vital public services and employment. They can help you go shopping, get to medical appointments, visit friends and family or enjoy a day out.
Most need to be booked in advance and may have eligibility criteria you need to meet.
Practical things to think about and questions to ask when looking for a community transport provider include:
- What type of journey are you making? Some schemes are specific and can only help in certain situations, for example, medical appointments.
- Are you eligible to use the scheme?
- Does the scheme cover your area? There are many good neighbour volunteer schemes in rural parts of the country which are for people who live in those villages.
- How much notice is required to book a trip?
- Is there a cost involved?
- How to book?
- Does it meet any accessibility requirements you have? For example, wheelchairs and scooters or getting in and out of the car.
Selected community car schemes
For a comprehensive list of community transport and volunteer car schemes, you can visit the Nottinghamshire County Council website.
Car Scheme Plus
Provides transport for wheelchair users who have difficulty using public transport, within and around Bassetlaw and Broxtowe. Vehicles have been adapted to accommodate large electric wheelchairs or a small mobility scooter, plus up to four passengers.
Services can be used for shopping, health appointments, leisure and social visits.
Contact: 01623 753192
Bassetlaw Community Car Scheme
www.bassetlawactioncentre.org.uk
A door-to-door service available to Bassetlaw residents who are unable to access any other forms of public transport. Volunteer drivers can take you to visit friends or social clubs, attend doctors and hospital appointments or shopping.
Contact: 01777 709650 or transport@actioncentre.org.uk
Tuxford Dial-a-Trip
For people unable to access public transport and without other means of transport, volunteer drivers can take you to and from medical appointments and social visits.
Registration and an annual fee apply.
Contact: 01777 948384
The Helpful Bureau
Volunteer car services are available in South Broxtowe, for residents without access to a car, who are either over 55 or have a disability. Trips include the doctor, dentist and other activities. A wheelchair-accessible vehicle is also available.
Contact: 0115 9491175
Eastwood Volunteer Bureau
www.eastwoodvolunteerbureau.org.uk
Volunteer drivers using their own cars can take people, who cannot use public transport, to the shops, doctors, and for social visits.
Contact: 01773 535255 or enquiries@eastwoodvb.org.uk
Rushcliffe Community & Voluntary Services
Volunteer drivers can provide transport for people without access to a car or public transport. Door-to-door services are available. Registration fees and mileage costs apply.
Contact: 0115 969 9060
East Leake Community Care
Volunteer drivers can help with hospital and medical appointments, as well as shopping.
Specific area phone numbers can be found online to make an advance booking.
Contact: eastleakecommunitycare@gmail.com
Collingham and District Village Care Community Transport Scheme
The service is available to patients registered with Collingham Medical Centre.
Contact: collinghamvc@gmail.com
Companion driving services
Paid companion driver services should be registered with the local authority in the same way as regular taxis.
Helping Hands
Helping Hands focus on tasks such as running errands, grocery shopping and support with social activities.
Contact: 0333 060 4041
Driving Miss Daisy
Driving Miss Daisy is a national organisation who have franchises across the region.
Contact: 0333 014 6211
Disclaimer
Any advice or information given by the Hubs Mobility Advice Service is impartial and correct at the time it is provided. However, as operators may change their services or equipment prior to your journey or booking, you are strongly advised to check any details directly with them shortly before you expect to travel.
Contact your local Hub
Get in touch with the East Midlands Hub for personal mobility advice and accessible travel information. Your Hub can help with local, national and international accessible travel advice.