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North Somerset other schemes
Patient Transport Services
The Non-Emergency Patient Transport Service (NEPTS) is for patients who:
- Need to travel to and from an appointment at a hospital or clinic
- Are discharged from hospital (and meet the eligibility criteria), or
- Need to transfer between centres, and because of their medical condition cannot make their own way.
Meeting the eligibility criteria for transport
The criteria that determine whether or not you are eligible for NEPTS have been set by the Department of Health and are based upon whether your medical condition prevents you from travelling by any other means.
All operators of patient transport are now required to apply these rules, so whilst you may have previously been able to use patient transport this may no longer be the case if you are not deemed eligible.
Making a booking
The Non-Emergency Patient Transport Service for people in North Somerset is provided by E-zec Medical.
For bookings, contact: 01278 727444
Further information can be found on the E-zec website.
Voluntary community cars
Winford Community Cars
A car scheme offering transport for health-related appointments.
Contact: 07092 334 422
Weston Wheels
A car scheme covering Weston-super-Mare and surrounding areas, offering transport to medical appointments at all regional hospitals including Bristol, Bath and Bridgwater.
Contact: 01934 629 657
Yatton and District Carers
A car scheme offering transport to health-related appointments.
Areas covered: Yatton, Claverham, Cleeve, Kingston Seymour and Kenn.
Contact: 01934 853 961
Banwell Fish Car Scheme
A social car scheme run on an informal basis offering transport to all medical-related appointments.
Contact: 01934 823 749
Portishead Porters
A voluntary hospital car service providing transport to local hospitals and medical centres. Patients with severe disabilities should be accompanied by a carer. This is a service for patients of Portishead Medical Centre.
To book this service, contact Portishead Medical Centre on 01275 841630.
Chew Valley Community Transport
Volunteer drivers take passengers to medical appointments including the GP, dentist, opticians and hospitals. Areas covered include the Chew Valley, excluding Winford and Blagdon.
Contact: 01275 333 430
Congresbury Carers
A car scheme taking people to hospital and also shopping trips. Covers Congresbury, Cleeve, Claverham, and Hewish.
Contact: 01934 834 663 or leimdorfer@care4free.net
Clevedon Care
A service providing transport to any hospital or medical facility including health centres, dentists and opticians. Covers Clevedon, Tickenham, Kenn and Walton in Gordano.
Contact: 01275 343677 or clevedoncare@gmail.com
Gordano Community Cars
Voluntary hospital car service providing transport to local hospitals and medical centres. Patients with severe disabilities should be accompanied by a carer.
This is a service for patients of Pill surgery.
Contact: 01275 374 752 or thegoodies04@talktalk.net
Failand Volunteer Drivers
A car scheme offering transport for any health-related appointments, covers Failand and Lower Failand.
Contact: 01275 393 888
Backwell Backstops
Covers the area south of the railway line and provides transport for those who have no other way of attending medical appointments. Contact Backwell Surgery to request transport.
Contact: 01275 465 100
Companion driving services
Paid companion driver services should be registered with the local authority in the same way as regular taxis.
Helping Hands
Helping Hands focus on tasks such as running errands, grocery shopping and support with social activities.
Contact: 0333 060 4041
Driving Miss Daisy
Driving Miss Daisy is a national organisation who have franchises across the region.
Contact: 0333 014 6211
Adorno Companions
Offers a paid companionship service in North Somerset and neighbouring counties, including trips and appointments.
Contact 07988 700115 or info@adornocompanions.co.uk
Disclaimer
Any advice or information given by the Hubs Mobility Advice Service is impartial and correct at the time it is provided. However, as operators may change their services or equipment prior to your journey or booking, you are strongly advised to check any details directly with them shortly before you expect to travel.
Contact your local Hub
Get in touch with the West of England Hub for personal mobility advice and accessible travel information. Your Hub can help with local, national and international accessible travel advice.