North London other schemes

Patient Transport Services 

NHS Non-Emergency Patient Transport Services (NEPTS) are available to those who are unable to use public or other transport due to their medical condition and meet eligibility criteria based on Department of Health guidance. This includes people who are: 

• attending hospital outpatient clinics 
• being admitted to or discharged from hospital wards 
• needing life-saving treatments such as radiotherapy, chemotherapy, or renal dialysis or DVT treatment 

Each NHS trust has its own criteria for arranging transport, but it normally requires a referral from a GP.  You can search your nearest NHS hospital on the NHS website. The hospital will detail your local transport provider. 

It is worth noting that NHS hospital transport is often shared transport and can involve long wait times. 

There are private companies which provide hospital transport or patient transfer in London, including Myzot. Contact: 0203 971 1001. 

Voluntary community cars 

Neighbourhood and community care groups often provide community car services for vulnerable or older people, and for those who are unable to access public transport. These groups usually rely on volunteers driving their own cars. 

Not all vehicles can accommodate wheelchairs and some may state that an individual may have to transfer into the car independently. It is best to check in advance with the provider directly.    

Carers Centre Tower Hamlets 

ccth.org.uk

Can support carers with some help for transport. 

Contact: 02077901765 or enquiries@ccth.org.uk 

The Independent Living Agency (Dagenham)

www.independentlivingagency.org

Provide some wheelchair-accessible transport for local trips. Charges apply. 

Contact: 020 8593 6677  

Community Transport Waltham Forest

communitytransportwf.co.uk

Provide larger accessible vehicles, as well as minibuses, to help individuals maintain independence and social interaction. 

Contact: 0208 521 0665 or info@ctwf.co.uk  

Community Transport Newham

communitytransportwf.co.uk

Door-to-door shopping trips with accessible vehicles.

Contact: 0208 521 0665 or info@ctwf.co.uk  

Companion driving services 

Paid companion driver services should be registered with the local authority in the same way as regular taxis.

Helping Hands

Helping Hands can help with running errands, grocery shopping and support with social activities.

Contact: 0333 060 4041 

Driving Miss Daisy

Driving Miss Daisy is a national organisation who have franchises across the region.        

Contact: 0333 014 6211