Hertfordshire community transport

County Advice Overview

Community Transport schemes provide a bookable service for people who have problems accessing public transport. For example, if you live too far from a bus stop, find it difficult getting on and off public buses, or there is no bus service nearby.

You do not need to be registered disabled or use a wheelchair to be eligible but must register for the service.

Not all schemes can take you to hospital appointments or day care centres. These appointments should be arranged by your doctor, the hospital or social services.

Key Tips

Most community transport schemes are operated by volunteers and each has its own rules on who can travel with them. It is best if you contact your local provider to ensure that you are eligible to access their services. Please note that not all schemes have accessible vehicles. 

Operators

Welwyn Hatfield CVS Community Car Scheme

Volunteer drivers, willing to go further afield and drive out of hours. There are two accessible vehicles, and you are charged 60p per mile (card or invoice).

Booking / Office hours 10.00am – 4.00pm
Contact: 01707 273875

Community Action Dacorum 

Services include organised day trips and flexibility with area boundaries. There is one accessible car, plus minibuses. 65p per mile (calculated from driver’s home)

Contact: 01442 212888 or deborah@communityactiondacorum.org.uk

WanderBus

Regular bus service operated by volunteers covering Hertfordshire and Bedfordshire. Buses accept cash payments and concessionary tickets. Buses may not be accessible, so check before travelling.

Contact: 0300 123 3023 or info@wanderbus.org.uk

Dial-a-Ride

A door-to-door travel service for people over 75 and anyone with a permanent disability. Operating Monday to Friday, 9:00am – 4:30pm. Prices are £2.10 for the first mile, 50p every mile thereafter.

When you travel, you can bring a friend too. They will be charged the same amount.

Membership is required. Contact: 01992 556771

East of England Ambulance Service Transport

Hertfordshire patient transport is covered by the East of England Ambulance Service, reaching out to Bedfordshire and Luton. 

These are non-emergency ambulances that can collect you from home and take you to your hospital appointments. 

To find out if you are eligible for patient transport, or to make a booking, call 0345 605 1208. The contact centre is open from 8.00am to 6.00pm, 7 days a week, with an answerphone operating outside of these times.   

Uttlesford Community Transport

www.uttlesfordcommunitytravel.org
Contact: 01371 875787 / 01799 519008 / 01245 279052

Chipperfield Care

Covering: Bucks Hill, Tower Hill and Chipperfield Village Area down to Belsize and Kings Langley. Contact: 01923 261595. Monday – Friday, 9.30am – 1.30pm

Bovingdon Connect 

Primarily for Bovingdon residents who have essential appointments at hospitals, clinics, surgeries and other facilities not easily reached by public transport.

Covering Bovingdon (HP3); also, Whelpley Hill & Hogpits Bottom. 45p per mile.
Contact: 07376 832999. Monday – Friday, 9.30am -12.30pm.

East Herts Community car scheme (45p per mile)

To use this service, you must be an East Hertfordshire Council Tax Payer.
Contact: 0300 123 1677, Monday to Friday, 9:00am – 12:00pm, or communitycar@cvsbeh.org.uk

Standon and Puckeridge Hospital Transport Scheme 

This service is ideal for fairly mobile residents. Volunteer drivers provide trips to hospitals, dentists, GP surgeries. It does not cover social or London bookings.

Covering East Herts Standon, Puckeridge, Griffin, Haystreet, High Cross, Wadesmill, Dane End.
Contact: 01920 822156 / Always open (answer phone) / 45p per mile.

St Albans Good Neighbour Scheme

For residents of St. Albans, who are elderly or with mobility issues. You must be self-transferable. Mainly used for medical trips. Suggested donations 40p/50p per mile.

Covering St Albans & surrounding areas – 7 Days a week.
Contact 01727 830713, Monday – Sunday, 9.00am – 1.00pm.

Rickmansworth Transport Solutions

For residents of Rickmansworth, Croxley Green, Maple Cross and Mill End. Donations welcome.

Mainly used for medical trips. In operation Monday – Sunday.
Contact 07935 269144 or rickmansworthcare@gmail.com

(Phone available Monday – Thursday, 9:30am – 12:30pm)

Wheathampstead Community Group 

Ideal for people going to hospitals, surgeries. Covering Wheathampstead and surrounding area. 45p per mile
Contact: 01582 834028 anytime, Monday – Sunday (answer machine available).

Hertford Community Cars

Service for older people.

Contact: 01992 552 069, 9.00am to 14.00pm, Monday – Thursday.

Redbourn Care Group

Covering Redbourn area only. You must live in the Parish of Redbourn. 45p per mile (help is available if financially stretched).
Contact: 01582 794550

Travel Costs

Community Transport schemes are not-for-profit organisations and only charge based on their actual operating costs, so the fare you pay will be competitive with public transport costs in most cases. Fares are much cheaper than taxis and there is sometimes a reduced rate for bus pass holders.

Special Assistance

Where Community Transport services offer accessible vehicles, their driver or assistant will be appropriately trained. You will need to check when booking if you need assistance.

Travelling with mobility equipment

Not all community transport schemes have an accessible vehicle available. Always make sure you check with individual operators before making a journey.