East Riding Community transport

County advice overview

There are numerous community transport schemes in the East Riding of Yorkshire which help to connect residents without access to conventional transport and from isolated rural locations, to surrounding areas. These include Dial-a-Ride minibuses and schemes run by volunteer drivers. 

Dial-a-Ride and Call and Go schemes provide a bookable service for people who have problems accessing public transport. For example, if you live too far from a bus stop, find it difficult getting on and off public buses, or there is no bus service nearby.

You do not need to be registered disabled or use a wheelchair to be eligible but must register for the service.

Key tips

It is important to plan your use of community transport in advance. Services are often run by volunteers and pre-booking is essential. You may wish to consider:

• Community transport providers are often in high demand, so it is best to book your journey several days in advance if you can.
• You may need to register with the service in advance of your first booking and a membership fee sometimes applies in addition to travel costs.
• At the time of booking, inform the provider of any mobility and accessibility needs you may have and which equipment you intend to travel with. 
• Some operators offer a discount or are even free with a valid bus pass, so it is worth obtaining one, if you are eligible, even if you never catch a regular bus.
• Not all Dial-a-Ride schemes can take you to hospital appointments or day care centres. These appointments can be arranged by your doctor, the hospital, social services, or you may be able to use a community car scheme.
• Community car schemes are run by volunteers and the drivers will take you to hospital and doctor’s appointments and usually wait with you for your appointment. Some community car schemes can also take you to the shops or other destinations.

Operators

Local community transport providers in East Riding include

Beverley Community Lift

Beverley Community Lift website

Goole GoFar

Goole GoFar website  

HART (North Holderness Community Transport)

HART North Holderness Community Transport website

To use the community transport services, you must be a member of a community transport scheme. Further information can be found on the East Riding of Yorkshire Council website.

Specific community transport services in East Riding include:

MEDiBUS 

www.medibus.org.uk

MEDiBUS services are operated throughout the county by East Riding Yorkshire Council and Community Transport Groups. They provide door-to-door accessible transport for residents living in the East Riding of Yorkshire, for medical appointments at hospitals, doctor’s surgeries, and clinics. Services operate on a pre-booked, first come, first served basis weekdays only. Contact: 01964 536 684 for information.

HART operate the Hornsea and surrounding area MEDiBUS service, and the Bridlington MEDiBUS. Costs apply, with a discounted fare if you qualify for a bus pass.

Contact: 03456 445959 (Bookings) or email passengerbookings@eastriding.gov.uk

Bridlington Dial-a-Ride

www.medibus.org.uk

A door-to-door service for those who struggle with transport for their weekly shop. Drivers can assist with shopping bags and shopping trolleys are accommodated on the minibuses. Costs apply, with a discounted fare if you qualify for a bus pass.

Operates: Wednesdays and Thursday.

Contact: 01964 536684

Bempton Dial-a-Ride

www.medibus.org.uk

A door-to-door service for those who struggle with transport for their weekly shop. Drivers can assist with shopping bags and shopping trolleys are accommodated on the minibuses. Costs apply, with a discounted fare if you qualify for a bus pass.

Operates: Wednesdays. 

Contact: 01964 536684

HART Shopping Services

A door-to-door service to local towns and supermarkets serving most villages in Holderness and the East Coastal Wolds. Costs apply, with a discounted fare if you qualify for a bus pass.

Services include:

• Skipsea, Ulrome and Barmston to Beverley.
• Hornsea and North Holderness villages to Beverley.
• Skipsea and Beeford to Beverley.
• North and Mid Holderness villages to Driffield.
• Hornsea to Driffield.
• Flamborough to Bridlington.

Contact: 01964 536684 (Bookings and enquiries.)

MiBUS Shoppers

www.medibus.org.uk

The MiBus can provide residents of the East Riding of Yorkshire with transport from your front door to towns and supermarkets. All the vehicles used on the service are wheelchair accessible. Route information is available on the website. To book a seat, contact the East Riding of Yorkshire Council booking line.

Contact: 03456 445959

East Hull Community Transport 

ehct.co.uk

A Dial-a-Ride service for those who find it difficult to, or are unable to, use public transport. Services include the hospital, doctors, and dentist appointments, social visits and local shops. The Dial-a-Ride vehicle fleet is wheelchair accessible. Costs apply per journey.

Operates: 8.00am – 5.00pm, Monday to Friday.

Contact: 01482 719 600

Travel costs

Community transport costs can vary depending on the service provided. 

Many schemes are run by not-for-profit organisations and only charge based on their actual operating costs. So, the fare you pay will be competitive with public transport costs in most cases. Fares are much cheaper than taxis and there is sometimes a reduced rate for bus pass holders.

Check with the individual provider when booking your trip, or browse their website, to receive an estimate of costs.

Special assistance

Assistance is variable for each service. Information can be found on an operator’s website or by contacting them by telephone.

When booking any community transport in your area, be clear about your mobility requirements and check in advance that the service is able to accommodate your mobility equipment.

Travelling with mobility equipment

Check with the individual community transport scheme, regarding travelling with mobility equipment. Services vary depending on the type and size of equipment that can be carried, due to space.  

Most minibuses are wheelchair accessible, although may have limited capacity for wheelchairs. 

Voluntary car schemes often require passengers to be able to transfer independently. Some can stow foldable wheelchairs and aids.