Bristol other schemes

Patient Transport Services       

The Non-Emergency Patient Transport Service (NEPTS) is for patients who:  

• Need to travel to and from an appointment at a hospital or clinic       
• Are discharged from hospital (and meet the eligibility criteria), or       
• Need to transfer between centres, and because of their medical condition cannot make their own way.       

Meeting the eligibility criteria for transport       

The criteria that determine whether or not you are eligible for NEPTS have been set by the Department of Health and are based upon whether your medical condition prevents you from travelling by any other means. 

All operators of patient transport are now required to apply these rules, so whilst you may have previously been able to use patient transport this may no longer be the case if you are not deemed eligible.       

Making a booking      

The Non-Emergency Patient Transport Service for people in Bristol is provided by E-zec Medical.    

For bookings, contact: 0300 777 6688 

Further information can be found on the E-zec website.     

Companion driving services     

Paid companion driver services should be registered with the local authority in the same way as regular taxis.       

Helping Hands      

Helping Hands focus on tasks such as running errands, grocery shopping and support with social activities.      

Contact: 0333 060 4041 

Driving Miss Daisy     

Driving Miss Daisy is a national organisation who have franchises across the region.       

Contact: 0333 014 6211           

Adorno Companions  

Offers a paid companionship service in Bristol and neighbouring counties, including trips and appointments.

Contact 07988 700115 or info@adornocompanions.co.uk